Bvld. Adolfo Lopez Mateos #449, Mexico City, Mexico

Data privacy policy

How we use your data

At SAND, we prioritize your privacy and are fully committed to complying with data protection laws, including the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) in the US. Below are the key principles of our privacy policy:

No Third-Party Sharing

We do not sell, rent, or share your personal data with any third-party services unless required by law. All information you provide is used solely for the purposes outlined in this policy and remains securely within our system.

Anonymized Data Use

We do not link the data we collect to personally identifiable information unless it is required for service delivery. The information we gather is anonymized to ensure that it cannot be traced back to you.

Personalized Insights

Any analysis or insights generated by our AI system are tailored and presented exclusively to you. These insights aim to help you identify trends and opportunities, such as reducing costs, switching providers, or renegotiating debts.

Right to Process Information and Provide Insights

By using our services, you grant us the right to process information related to your properties, including any financial, operational, or transactional data. This allows our AI system to generate insights that can help optimize costs, suggest potential providers, and offer strategies such as debt renegotiation. The insights provided are designed to support your decision-making, and you retain full control over the actions you take.

Database Storage and Security

We use Google Cloud, Supabase or Amazon Web Services for our database storage needs, which adheres to high industry standards for data security. While we implement all recommended security measures and best practices to safeguard your information, we cannot control external factors, such as potential security breaches or data leaks at Google’s end. In the unlikely event of a breach, we will inform you in accordance with applicable laws and take all necessary steps to mitigate any impact.

Your Data Protection Rights (GDPR)

If you are located in the European Union, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your consent at any time. If you wish to exercise any of these rights, please contact us at support@sandstr.com.

California Consumer Privacy Act (CCPA) Compliance

Under the CCPA, residents of California have the right to request details about the categories and specific pieces of personal data we collect, as well as the right to request deletion of that data. We respect these rights and have systems in place to ensure compliance.

Data Retention and Security

We store your data only for as long as it is necessary for the purposes outlined in this privacy policy. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

Consent and Data Usage

By using our services, you agree to the collection and use of your data as described in this policy. We will always seek explicit consent where required by applicable laws, such as for the use of cookies or when processing sensitive personal information.

Cross-Border Data Transfers

If you are located outside of the Us or Mexico, please be aware that your data may be transferred to and processed in the United States or other countries where data protection laws may differ. We ensure that any such transfers comply with applicable legal requirements.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and if they are significant, we will notify you directly via email or through our platform.

If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights under the GDPR or CCPA, please contact us at support@sandstr.com.

Bvld. Adolfo Lopez Mateos #449, Mexico City, Mexico

Data privacy